TERMS OF SERVICE

Welcome to Da Candy Lab! These Terms & Conditions ("Terms") govern your use of our website, services, and any purchases made through our site or in-store. By using our website or placing an order, you agree to be bound by these Terms.

1. Use of Our Website

By accessing or using our website, you agree to:

  • Use the site for lawful purposes only

  • Not engage in fraudulent, abusive, or harmful activities

  • Not interfere with the operation of the website or its security features

  • Provide accurate, up-to-date information when making purchases or creating an account (if applicable)

We reserve the right to refuse service or cancel orders at our discretion.

2. Product Availability & Pricing

All products listed are subject to availability. We make every effort to keep inventory updated, but certain items may sell out or be discontinued without notice.

  • Prices are subject to change at any time without prior notice

  • We reserve the right to correct pricing errors or inaccuracies

  • Promotional offers are valid for a limited time and may not be combined with other discounts

3. Orders & Payments

When you place an order:

  • You agree to provide complete and accurate billing and shipping information

  • All payments must be made in full at the time of purchase

  • We accept [list payment methods, e.g., credit cards, PayPal, Apple Pay, etc.]

Order confirmation does not guarantee acceptance. We may cancel an order due to stock issues, payment failure, or suspected fraud.

4. Pickup & Delivery

We offer in-store pickup and local delivery options:

Pickup:

  • Wait for confirmation before coming to pick up your order

  • Bring a copy of your order confirmation (digital or printed)

Delivery:

  • Delivery fees vary by location (see our Delivery Fee Poster)

  • We are not responsible for delays caused by incorrect addresses or unavailability at the time of delivery

5. Returns & Refunds

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds on edible goods unless:

  • The item was received damaged or incorrect

  • You contact us within 24 hours of receiving your order

Please reach out to us with a photo and order number to resolve any issues.

6. Gift Cards

  • Gift cards are non-refundable and cannot be exchanged for cash

  • Lost or stolen cards will not be replaced

  • Can be used only for purchases made at Da Candy Lab (in-store or online, depending on availability)

7. Intellectual Property

All content on our website — including logos, product images, descriptions, and branding — is the property of Da Candy Lab and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use our content without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Da Candy Lab shall not be liable for any damages arising from:

  • The use or inability to use our website or services

  • Any delays, errors, or inaccuracies in product listings or order processing

  • Issues caused by third-party platforms (e.g., payment processors, delivery services)

Your sole remedy for dissatisfaction is to stop using our website or services.

9. Governing Law

These Terms are governed by and interpreted under the laws of [Insert State/Province and Country]. Any disputes will be handled in the appropriate courts of that jurisdiction.

10. Changes to These Terms

We may update or revise these Terms at any time. The updated version will be posted on this page with a new “Effective Date.” Continued use of our services means you accept the revised Terms.

11. Contact Us

For questions about these Terms or anything else, please contact us:

Da Candy Lab